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Everything you need to know before becoming a member
Yes! You’re in complete control of your membership. You can cancel at any time directly through your PayPal account or by contacting us. Once canceled, your membership will remain active until the end of your current billing cycle—so you won’t lose access right away.
Currently, we process all memberships securely through PayPal. This means you can use your PayPal balance, a linked bank account, or any major credit/debit card through PayPal’s checkout — even if you don’t have a PayPal account.
We don’t typically offer refunds for partial months or unused time, but you’ll always keep your member benefits until the end of your billing cycle. If there’s ever a technical issue with billing, reach out to us—we’ll make it right.
Absolutely. All payments are handled by PayPal, which uses industry-leading encryption and fraud protection. Your financial details are never shared with us, and we never store your payment information on our servers.
Yes, upgrading or downgrading is simple. Just log into your account or contact us, and we’ll adjust your membership. Any changes will apply to your next billing cycle, so you’re never double-charged.
Don’t worry—if a payment doesn’t go through, PayPal will automatically retry. If it still doesn’t succeed, your membership will pause, and you’ll be notified. You can resume anytime once the payment issue is resolved.
Still got a question? Connect with our Support Team we're happy to help!